Do not attempt to find a leak or open valves during an active CO₂ room-monitor alarm.
First, narrow it down
Do not look for the leak, check a gauge, or go downstairs to investigate an alarm. Leave first.
What you're seeing
| Symptom | Possible cause | What to do next |
|---|---|---|
| Monitor actively alarming | Possible unsafe CO₂ concentration | Evacuate and call 911. |
| Person dizzy or unconscious near gas equipment | Potential CO₂ exposure | Do not attempt an unprotected rescue; tell 911. |
| Equipment alarm, but not CO₂ room monitor | May be a system status warning | Confirm alarm type from a safe location. |
What to check
Evacuate the affected area immediately
Tell coworkers and customers to leave by the safe exit route. Do not enter a basement, stockroom, or enclosed area where the alarm is sounding.
Call emergency responders from a safe location
Dial 911 or the local emergency number. Tell them a carbon dioxide monitor is alarming and whether anyone feels dizzy or has trouble breathing.
Keep people from re-entering
Do not go back inside to open windows, shut valves, or collect belongings. Responders or trained personnel can decide how to ventilate and isolate the system safely.
Contact the gas supplier and Carbonator after the emergency call
Give the responders and supplier the tank location and any known recent delivery or service, but do not go into the alarm area to get information.
Resume service only after the all-clear
Qualified personnel should identify the source, confirm that the air is safe, and correct the problem before the room or beverage system is used again.
Why it happens
High CO₂ concentrations can cause unconsciousness and asphyxiation. A CO₂ alarm is not the same thing as a nitrogen generator over-run alert or a low-product notice.
Need service?
Emergency response comes first. Carbonator and the gas supplier can address equipment repairs once the area is safe.
Contact us (215) 726-8000